
Frequently Asked Questions
Here, you’ll find answers to some of the most common questions about our services, approach, and how we support families and children. We’re committed to making your experience with us as smooth and transparent as possible. If you don’t see your question here, please don’t hesitate to reach out – we’re always here to help!​
- 01
No, a formal diagnosis is not required to begin services with us. We welcome all children who may benefit from developmental support.
- 02
You can start by contacting us via the contact us page, phone, or email. Our team will guide you through the initial steps, which include filling out a form with basic information and scheduling a meeting to discuss your child’s needs and how we can support your family.
- 03
We offer flexible service delivery options, including in-home, in-school, in-clinic sessions and community sessions. We also provide telehealth services, so you and your child can access support from the comfort of your home.
- 04
Goal-setting is a collaborative process where we work closely with you to ensure the goals align with your child’s unique strengths and challenges, as well as your family’s priorities. We discuss developmental milestones and outcomes of the initial assessment, then together set achievable, meaningful goals that address both short-term progress and long-term growth. Your input is invaluable, as it helps us tailor goals that are both functional and impactful for your families everyday life.
- 05
Our assessment is a comprehensive process where a behaviour consultant will observe and interact with your child in various settings. We may use standardised tools, interviews with parents and educators, and play-based assessments to identify strengths, challenges, and areas for growth. The findings help us create a personalised learning plan. These assessments are completed over the first 3-4 sessions with us.
- 06
Costs vary based on the type and frequency of services your child needs. We’ll discuss options during the intake process and provide you with a detailed outline. We can also assist families in navigating funding options like the NDIS.
- 07
ABA is a type of therapy that helps children learn important skills in small, manageable steps. Using motivation and encouragement, along with a trusting relationship between child and therapist, we build meaningful skills for everyday life. ABA is often used to support children with developmental needs, such as autism, by focusing on practical skills and positive progress.
- 08
ABA works well alongside other therapies, like speech and occupational therapy. Speech and Occupational Therapies help children build specific skills like speaking clearly, expanding vocabulary, and developing motor skills. ABA works alongside these therapies by focusing on how your child can access and apply these skills in real life. For example, ABA can help your child learn to stay engaged, follow routines, handle transitions, and use their vocabulary to express their needs. It also supports your child in applying self-regulation strategies in different situations, making it easier for them to use these skills confidently in their daily life.
Our team collaborates closely with other allied health professionals to create a well-rounded plan that supports every area of your child’s development.
- 09
At Building Bridges, we practise ABA in a compassionate, child-centred way that respects each child’s individuality and strengths. We believe in a neuro affirming approach, which means that we honour your child’s unique personality rather than focusing on changing who they are. Our goal is to support your child’s growth in a way that feels natural, enjoyable, and meaningful to them.
In our practice, we never use punishment or negative consequences. Instead, we focus on understanding the reasons behind behaviours, recognizing that each behaviour serves a purpose. By acknowledging the ‘why’ of behaviour, we can gently guide your child toward safer and more effective ways to reach the same goal.
We offer a flexible and naturalistic approach, meaning that we tailor our programs to fit each child’s interests, needs, and goals. We prioritise building a trusting relationship with your child, encouraging their autonomy, and respecting their choices. Parents are key partners in this journey, and we continually involve you in the process to ensure a positive and supportive experience for both you and your child.
- 10
At Building Bridges, our team includes both Behavior Therapists and Behavior Consultants who work together to provide high-quality, effective therapy for your child. While both have training and knowledge in Applied Behavior Analysis, they bring different levels of experience and expertise to the table.
A Behaviour Consultant is a highly experienced clinician, often with a masters degree or higher, who takes the lead in developing your child’s individualised plan. They assess your child’s needs, set meaningful goals, and design strategies that align with your child’s strengths and areas for growth. The consultant also provides essential guidance and ongoing supervision, regularly reviewing your child’s progress to ensure that their program remains on track and adapts as they grow.
The therapist, meanwhile, works directly with your child to bring the intervention plan to life. They implement the strategies and activities set out by the consultant, focusing on building your child’s skills in ways that feel engaging, positive, and supportive.
Because the consultant oversees the work of the therapist, you benefit from a high standard of care with flexibility and value. Using a therapist with consultant oversight means a lower hourly rate, which can make it possible for your child to receive more therapy hours within your budget without compromising on quality.
- 11
Yes! We encourage parental involvement and welcome you to be present during sessions.
- 12
Goals are typically reviewed every 3-6 months, depending on the program and your child’s progress. We involve parents in every review to ensure the goals continue to meet your family’s priorities and your child’s evolving needs.
- 13
The timeline for seeing progress varies depending on the child and the specific goals we’re working on. Some children may show progress within a few weeks, while others might take a few months to achieve certain milestones. Progress is not always linear with some skills developing faster than others. Regular reviews and adjustments to the program ensure that we’re always working toward meaningful, achievable outcomes for your child.
During the first 6 to 12 months, our primary focus will be on building rapport and trust. It’s essential for your child to feel comfortable and want to be engaged in the process before they can effectively learn new skills. Building this strong foundation allows your child to feel safe, understood, and respected, which is critical for their willingness to participate in therapy.
Don’t be disheartened if you notice that progress is slower at the beginning. This initial phase is not wasted time; rather, it’s a crucial part of the journey that lays the groundwork for more significant learning and growth down the road. It’s important to remember that every child is unique, and their learning journey will unfold in its own time.



